It Service Agreement Template – Australia

The IT Service Agreement Template – Australia is offered in different formats, including PDF, Word, and Google Docs. These files are both customizable and ready for printing, providing you with the flexibility you need.


Sample

It Service Agreement Template – Australia

Editable | Printable



1. Parties Involved



2. Purpose of the Agreement

3. Scope of Services

4. Service Levels

5. Compensation

6. Duration of Agreement

7. Termination Conditions

8. Confidentiality Obligations

9. Liability Limitations

10. Governing Law

11. Signatures and Acceptance




PDF


WORD

Examples


IT Service Agreement Template – Australia (1)
Between:
[Client’s Name]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
And:
[Service Provider’s Name]
[Service Provider’s ID]
[Service Provider’s Address]
[Service Provider’s Phone]
[Service Provider’s Email]
Introduction:
This IT Service Agreement (“Agreement”) outlines the terms and conditions under which [Service Provider’s Name] will provide IT services to [Client’s Name], commencing on [Start Date].
Clause 1: Scope of Services
The Service Provider agrees to deliver IT services, including but not limited to software development, technical support, and network management, as detailed in Appendix A.
Clause 2: Service Levels
The Service Provider shall adhere to the service levels specified in Appendix B, including response times and resolution times for support requests.
Clause 3: Fees and Payment
The Client agrees to pay the Service Provider a fee of [amount] per month. Invoices will be issued monthly and are due within [Payment Terms] days of receipt.
Clause 4: Confidentiality
Both parties agree to safeguard confidential information and not disclose it to any unauthorized third parties during and after the term of this Agreement.
Clause 5: Term and Termination
This Agreement shall commence on [Start Date] and continue until [End Date], unless terminated by either party with [Notice Period] written notice.
Clause 6: Intellectual Property Rights
All intellectual property created during the provision of services will remain the property of [Service Provider’s Name], unless otherwise agreed in writing.
Clause 7: Governing Law
This Agreement will be governed by the laws of Australia, and any disputes shall be resolved in the courts of [Jurisdiction].
Signed in [City], [Date].
Sincerely,
[Client’s Signature]
[Client’s Name]
[Service Provider’s Signature]
[Service Provider’s Name]
IT Service Agreement Template – Australia (2)
Between:
[Client’s Name]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
And:
[Service Provider’s Name]
[Service Provider’s ID]
[Service Provider’s Address]
[Service Provider’s Phone]
[Service Provider’s Email]
Introduction:
This IT Service Agreement (the “Agreement”) is intended to define the partnership between [Client’s Name] and [Service Provider’s Name], effective from [Start Date].
Clause 1: Description of Services
The Service Provider will furnish IT services as specified in the attached Service Description document. Services include cloud hosting, system maintenance, and IT consulting.
Clause 2: Performance Metrics
The parties agree to performance metrics that include system uptime of 99.9% and response rates for support requests as set forth in Schedule A.
Clause 3: Payment Obligations
Client shall pay [Service Provider’s Name] [amount] upon execution of the Agreement, followed by quarterly payments of [amount]. Late payments shall incur a fee of [Late Fee Percentage]%.
Clause 4: Ownership of Data
The Client shall retain ownership of all data and content provided, while the Service Provider shall ensure data security and confidentiality.
Clause 5: Suspension of Services
The Service Provider may suspend services for non-payment or breach of agreement with [Notice Period] notification to the Client.
Clause 6: Limitation of Liability
In no event shall either party be liable for any indirect, incidental, or consequential damages arising from this Agreement.
Clause 7: Governing Law
This Agreement shall be construed in accordance with the laws of Australia, and disputes will be resolved on an amicable basis.
Signed in [City], [Date].
Sincerely,
[Client’s Signature]
[Client’s Name]
[Service Provider’s Signature]
[Service Provider’s Name]

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It Service Agreement Template - Australia