The Managed Services Agreement Template – Australia is offered in multiple formats including PDF, Word, and Google Docs. These formats are both customizable and suitable for printing, ensuring they cater to your specific requirements seamlessly.
Managed Services Agreement Template – Australia Editable | PrintableSample
1. Parties Involved 2. Purpose of the Agreement 3. Scope of Services 4. Service Level Agreements (SLAs) 5. Compensation and Payment Terms 6. Duration of Agreement 7. Termination Conditions 8. Confidentiality Obligations 9. Indemnity Clause 10. Governing Law 11. Signatures and Acceptance
PDF
WORD
Examples
[Service Provider’s Name]
[Service Provider’s ID]
[Service Provider’s Address]
[Service Provider’s Phone]
[Service Provider’s Email]
[Client’s Name]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
This Managed Services Agreement (“Agreement”) outlines the terms for the provision of managed services by [Service Provider’s Name] to [Client’s Name], commencing on [Start Date].
The Service Provider shall deliver managed services including, but not limited to, network management, data backup, software updates, and support as outlined in Exhibit A attached hereto.
The Service Provider agrees to meet the service levels specified in Exhibit B, including response times and resolution times for incidents and service requests.
The Client agrees to pay the Service Provider [amount] per month. Payments shall be due within [Payment Term] of receiving the invoice.
Both parties shall maintain the confidentiality of each other’s proprietary information and data, which shall not be disclosed to third parties without prior written consent.
This Agreement shall commence on [Start Date] and continue for a period of [Duration], unless terminated by either party with [Notice Period] written notice.
The Service Provider’s liability to the Client shall be limited to the total fees paid under this Agreement for the preceding [Duration] month period.
This Agreement shall be governed by the laws of Australia.
[Service Provider’s Signature]
[Service Provider’s Name]
[Client’s Signature]
[Client’s Name]
[Service Provider’s Name]
[Service Provider’s ID]
[Service Provider’s Address]
[Service Provider’s Phone]
[Service Provider’s Email]
[Client’s Name]
[Client’s ID]
[Client’s Address]
[Client’s Phone]
[Client’s Email]
This Agreement outlines the terms of the managed services to be provided by [Service Provider’s Name] to [Client’s Name], effective as of [Start Date].
The Service Provider will offer services including IT support, cybersecurity management, cloud services, and desktop support as detailed in Schedule A.
The Service Provider shall achieve performance metrics as detailed in Schedule B, which includes uptime guarantees and response time commitments.
The Client agrees to settle monthly invoices submitted by the Service Provider, to be paid within [Payment Term] from the date of the invoice.
Both parties agree to implement appropriate data protection measures in compliance with applicable laws and to notify each other of any data breaches.
Either party may terminate this Agreement by providing [Notice Period] written notice, without cause.
Neither party shall be liable for any failure to perform their obligations under this Agreement due to circumstances beyond their reasonable control.
This Agreement shall be governed by the laws of Australia.
[Service Provider’s Signature]
[Service Provider’s Name]
[Client’s Signature]
[Client’s Name]
Printable
